I’ve been at Triangle for almost a year now, it’s been a great journey, I’ve thoroughly enjoyed learning and growing with the company. My desk is located with the account management team and listening to their experiences from the road and customer stories are a huge source of insight for me and I often base content on things they say.

Recently, a colleague told me of a company who were ready to rip and replace their existing solution, not an uncommon occurrence in our industry, however, this is not the first time they are going to be undertaking the monumental task of stripping out their analytics tool, it’s not their second run at it either, this will be their third time of trying something different.

The money, time and resources spent on such endeavours gives me a headache. They are convinced that technology is the problem. Working and learning at Triangle I know this is not the case.

There are so many other factors you have to consider when starting your journey or in this case re-energizing a project.

Take for example what Eddie Jones has done with the England rugby team. These are largely the same group of players who flopped at the 2015 World Cup under Stuart Lancaster. Since Jones has taken over the team have gone on to become 6 Nations Grand Slam champions 2016, whitewashed rugby powerhouse Australia in their own backyard and continued to grow as a cohesive unit, putting together an incredibly impressive run of results.

His secret? “Playing fish and chips Rugby”. Keeping things simple and doing the obvious.

Eddie could have ripped and replaced players, staff etc. But he didn’t, he assessed the landscape, knew what was expected and made changes.

Are you about to rip and replace?

If you are in a position where you think it’s time to rip and replace, stop. Take a leaf out of Eddie’s book- do the simple things first. Take stock, evaluate your current position, understand the question(s) you are trying to answer- what is the end goal of your project? Do you have the full support of stakeholders? What do the end users think of the changes you are about to make?

Answering these questions first will lead you to a greater understanding of what really needs to happen in order to progress in your journey.

November 23, 2016