Bi-Annual Health Check
System Performance Optimisation
Content Consistency Checks
Content Migration Management
Daily Health Check
Proactive Estate Monitoring
Cognos Upgrade Support
Bi-Annual License Compliance
'How to' Requests
Content Store Backup Monitoring
Empowering Absolute Peace of Mind
Our Cognos Care Plans don’t just care for the technology, they care for you, too. With our Cognos support, you’ll be reassured
that your Cognos estate is in a safe pair of hands. We’ll take care of everything for you, so you don’t have to worry.
Benefits of our Cognos Care Plans
Proactive, not just Reactive
By being proactive, we can spot problems before they arise, meaning disruption is a thing of the past.
Friendly and Dedicated Support Team
Our team is always accessible, approachable and knowledgeable. We pride ourselves in offering a personable experience.
Remove Risk Caused by a Single Point of Failure
A single point of failure puts Cognos at risk. With a Cognos Care Plan, you have access to a team of people, not just one.
Free Application of Fix Packs
As part of our Cognos support service, every Cognos Care Plan includes the free application of fix packs.
System Down Protection Included
We support Cognos and your infrastructure to ensure that you always have access to business intelligence to make informed decisions.
“Three times in the last two days I have had my people sing the praises of Triangle’s support desk.”
Ian Andrews, Hertfordshire Partnership University NHS Foundation Trust